I just wanted to let you know that I spoke to Man Friday as soon as I learned about the washing machine problems, gave him money, and instructed him to replace the old one with a similar one which both washes and dries. (Believe me, we know how important the drying function is!) Man Friday was under the impression that the machine he purchased did, indeed, included the drying function. In any case, I just spoke to him to find out what happened. . .
It is all complicated because only The Spouse has ever even seen the landlords. They are not Russians, and now live and work in Far East Asia (which is why they tapped Man Friday to help us when we need it . . . and he has always been very helpful). The total of my correspondence with them began yesterday. I have never needed to contact them for anything before. I do think they consider us good tenants (we have not approached them about reducing our rent the way so many other expats have been doing in the last six months . . . but, conversely, most Russian landlords were raising rents willy-nilly with no regard for contracts before the economic crisis).
According to Man Friday, the description on the shop's website of the machine he purchased said that it was a washer/dryer combo.
When he called the store, ironically named El Dorado, they said, "Oh. Yeah. That's wrong."
They also said, "Oh, that machine you bought from us? It may have had a mechanical error."
Man Friday will no longer be shopping at El Dorado.
Now, The Spouse, ever the cynic, looked at the El Dorado website and says that he does not see any Whirlpool AWG 530 models masquerading as washer/dryer combos there.
Maybe they hopped right on that and corrected the error. As well as recalling all their products with "mechanical errors."
Drums fingers on desk top.
In the meantime, The Spouse heard from Man Friday. Other Landlord is arriving in Moscow tonight (they are in town for business from time to time), and will apparently select and bless the new washer/dryer personally.